Shipping & Delivery

We offer FREE shipping and Tracking numbers on all orders to all the countries we serve.

You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in inbox. 

All orders will be dispatched from our warehouse within 1-3 business days. In peak periods please allow for up to 5 business days for dispatch.

What happens if I entered the wrong address?

If you see any mistakes in the address you submitted, Please contact us at hello@soullittle.com using subject CHANGE ADDRESS so we can correct it before being shipped out. If a package fails to deliver due to 'insufficient address' unfortunately we cannot offer any compensation for that matter. 

How do I track my order? 

You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2-4 days to update so please be patient.

When will I receive my order?

Here are our current average delivery time to the following countries:

 

Max delivery time – 30 business days.

*This doesn’t include our processing time.

*All shipping times exclude clearance/customs delays

Where will my package ship from?

Despite being a small business, we've established partnerships with international logistics providers. Depending on the quickest route and available stock, this enables us to ship affordably to multiple countries. This strategic collaboration allows us to maintain competitive pricing for our customers while ensuring efficient delivery.

Lost or Stolen orders

Soul Little cannot be held liable for lost or stolen items marked as delivered by the courier. We do not offer reimbursement or replacement for orders reported as lost or stolen after confirmation of delivery by the courier.